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PR Fuel: Same as It Ever Was
When I received the CDs in the mail, I was more excited than
I had been in months. Enclosed on the discs were the
contents of a hard drive from a computer that I used from
February 1996 to May 1998 - a digital history of a little
more than two years of my life.
There were email exchanges with long-lost friends,
spreadsheets containing old NCAA basketball tournament picks
and over 1,500 documents. Among those documents, I found a
letter to Bell Atlantic about problems with an ISDN line, a
proposal for the window procurement and installation at
America Online's corporate headquarters, a scathing letter
to an ex-girlfriend, a trip itinerary for a trip I never
took, and the artwork for an album I released on my
long-defunct record label.
The folder including the latter document was the most
intriguing because it contained hundreds of documents and
correspondences from 1997 and 1998 related to my old
business. Reading the documents, I was embarrassed by how
much money I spent on certain things and how I ignored more
pressing needs. I found the contract I signed with the
public relations firm that I hired, as well as its monthly
bills. I was also able to read the first press release I
ever wrote, the emails ending the relationship with the PR
firm, and my own futile attempts to drum up press.
What I found most interesting after reading all this history
was how much PR has changed in the past 11 to 12 years. Here
are some of the big differences I spotted:
Fax vs. Email: Back then, my PR firm was blasting out faxes
to newspapers, magazines and radio stations. These days we
blast out emails, but that could certainly change - and is
changing to an extent - thanks to text-messaging, instant
messaging, social networks, blogs and video sites.
Online Media: A 300-person media list from mid-1997 included
just three journalists whose primary job was writing for an
online publication. Today, more than 30% of the journalists
on my media list write only for online publications.
The Death of Small Press Publications: One of the biggest PR
coups we scored in 1997 was garnering a great review of a
record in The Big Takeover, a fabulous bi-annual music
magazine that luckily still exists. Sadly, virtually all of
the other small press publications, most of them zines, are
long gone. Some have been replaced by websites, but you
can't pick up a website in a record store or in a club. I've
got boxes of old zines, and those publications sold more
product for me than any other piece of media.
Long-Distance Charges: The funniest email exchange I found
was between my PR firm and me. It was related to a billing
argument over long-distance phone call charges.
Long-distance calling was expensive then and there wasn't
really any alternative. Today, we've got cellphones with
flat-rate calling, business long-distance plans with flat
rates and cheap VoIP.
Websites With Frames: Using some modified software, I was
able to reconstruct my company's original website. It was
awful. The navigation was in a separate frame, the fonts
were plain ugly and the images were of horrible resolution.
For the time, however, the website was actually rather
impressive looking. Such a website today would get you
laughed off the web.
This Email Thing: At one point, I asked my PR firm for a
list of email addresses for journalists and record label
personnel. The response? "We're trying to get a list
together, but a lot of folks aren't into this email thing."
I guess email wasn't ubiquitous in 1997.
Can You Hear Me Now?: Speaking of ubiquitous, when I was
making plans for a meeting on March 19th, 1996 at a
recording studio, I was apparently informed by the other
party that there was a payphone across the street in case
they couldn't hear the buzzer. My notes stated, "Use
payphone across street if no one answers." I swear I had a
cellphone then. Didn't I?
Contact Sheets: These days we send photos from our cellphone
and text them to news agencies. Back then I was Fed Ex-ing
contact sheets to my PR firm so they could take a look at
some band photos. I think I still have a box of black &
white "press-ready" photos somewhere.
Burn Baby Burn: I spent two consecutive nights in early 1998
burning CDs and creating custom labels. Today I would just
send someone a MP3 or point him or her to a band's MySpace
page.
As you can see, a lot has changed since my dead computer was
last in action. Of course, a lot hasn't changed.
Public relations has always been about a story to tell, an
opinion to air or simply something to promote. It's about
relationships and preparedness - and luck and missing out.
The arguments I had with PR people then are the same ones I
have with co-workers now, and the importance of PR has not
waned.
The nice thing about being able to relive a long-forgotten
time is that you are given the opportunity to relearn from
your mistakes and bask once again in your glory. Now, if
only I could rewrite that press release where I misspelled
"guitar."
___
P.S. If you ever want to see the magic a photographer can
perform, look no further than the current issue of Forbes,
which features of picture of yours truly:
http://www.forbes.com/forbes/2008/0602/112.html
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Ben Silverman is currently the Director of Development and a
Contributing Editor for Indie Research
(http://www.indieresearch.com), an independent investment
research service. Previously, Ben was a business news
columnist for The New York Post and the founder/publisher of
DotcomScoop.com. He can be reached via email at
bensilverman@gmail.com.
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